At Uniform Standard we take great care and pride in the design and craftsmanship of our sneaker products. We use the finest leathers and highest standards of handcrafted skill and manufacturing.

We warrant all our sneaker Series to be free of defects in material or workmanship for a period of ninety (90) days from the original date of purchase, when purchased directly through our website. The limited warranty covers defects of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, excessive exposure to water, or the natural breakdown of colours and material through time or extensive use.  

Full Grain Leathers
Slight variations in colour and/or texture that you might see in your sneakers are inherent to natural finish of the leather hides that we use. These are characteristics of fine leather and add to the beauty of our sneakers and therefore not considered to be a defect.

Outsole Performance
We test all of our outsoles to ensure they meet recognised industry standards in terms of durability and performance. How long an outsole lasts will vary from person-to-person and how they are used. Factors such as gait, load, terrain and weather have a dramatic effect on outsole wear.  Outsoles support many times our own bodyweight and will wear down overtime and this is not considered to be a defect.

Although we would love to be able to offer our customers a re-soling service, the technology and construction we use on our outsoles does not permit us to offer this service cost effectively.

Care and Maintenance
We strongly recommend cleaning and conditioning your sneakers on a regular basis. We offer a full range of premium care products and cleaning instructions. We also recommend that you rotate your sneakers if worn regularly to give them time to dry.

FULL TERMS OF WARRANTY

Limited Warranty
Uniform Standard warrants (the “limited warranty”) to the original end customer that its sneaker Series (the “footwear”) will be free from defects in materials and workmanship for a period of 90 days from the date of purchase by the original end customer. The limited warranty constitutes the only warranty provided by Uniform Standard with respect to the footwear.

It is important to note that we consider each individual fault report on a case by case basis. In the event of a defect, Uniform Standard will, at our sole discretion and as your sole and exclusive remedy, repair or replace the defective footwear without charge, issue a credit note if you prefer, or refund the price you have paid. Footwear that has been repaired or replaced is warranted only for the remainder of the unexpired portion of the warranty period.

Exclusions
The warranty does not apply to any defect in the footwear arising from:
  1. fair wear and tear; or
  2. the natural breakdown of colours and material through time, exposure or extensive use; or
  3. excessive exposure to water and wet conditions; or
  4. wilful damage, accident, negligence by you or by any third party; or
  5. failure to adequately clean, maintain and store the footwear; or
  6. unauthorised alterations, repairs or modifications not performed by Uniform Standard; or
  7. improper or inadequate fit; or 
  8. use of footwear after such footwear have sustained damage rendering them unsafe for use.

The limited warranty is in lieu of (1) all other warranties, express or implied, including without limitation the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, and (2) any other liability or obligation, including without limitation any liability or obligation for damage, loss, or injury (whether direct, indirect, exemplary, special, consequential, or incidental) arising out of or in connection with the delivery, use, or performance of the footwear. For the avoidance of doubt, in no event will Uniform Standards aggregate liability exceed the price paid by the customer for the footwear in question. 

In the unlikely event of a defect developing with your sneakers, please email us at info@uniformstandard.com in the first instance and of our team will revert to you as quickly as possible to advise next steps.