Terms of Service
This Website is registered, operated and wholly owned by ADC London Limited under the registered brand Uniform Standard, a company registered in England and Wales.
Our registered office is at The Retreat, 406 Roding Lane South Woodford Green Essex IG8 8EY.
Our registered company number is 09692458 and our VAT number is GB 217907400 (hereinafter referred to as ("Uniform Standard/we/us/our").
The term “you”,“your”, "visitor" or “consumer” means a person that consumes products as a customer for personal use and consumption, and an individual acting in the course of a profession or business. The term “products” refers to products and services sold by Uniform Standard.
Product Availability and Delivery
Although availability may be indicated on the Website we cannot always guarantee product availability and therefore may not be immediately available for delivery. We reserve the right to revise, discontinue, or cease to make available any or all products or to cancel any order. We may, at our discretion, offer to ship products which have similar design and specifications to the products ordered or alternatively we cancel your order. We will endeavour to dispatch all orders within 1 to 2 working days (Monday to Friday) of order confirmation except during force majeure situations that may occur during the dispatch process. Wherever possible, we will try to deliver all ordered products at the same time however we reserve the right to separate your order if part of your order is delayed or unavailable.
Whilst we take all reasonable efforts to render product colours accurately, we cannot guarantee that your monitor's display will accurately reflect this. We cannot be held responsible for any limitations of the equipment you use to view our Website and cannot guarantee that your equipment’s display of any colour, texture, or detail of merchandise will be accurate/the same as the actual product.
Order process and agreement
Orders placed through our Website can only be placed if you are at least 18 years of age; are legally capable of entering into binding contracts; and you are a 'consumer' (being an individual purchasing the products outside the course of his or her business or trade). All items you order are to be for your own private and domestic use and strictly not for resale. You confirm and agree not to use any products for commercial, business or re-sale purposes when purchasing from us. Uniform Standard may still cancel your order by reasons mentioned in these Terms and Condition prior to the dispatch of your order, for example if products are unavailable, due to non-payment by you, or due to a force majeure event on our side
Prices and payments
The prices displayed on the Website will be quoted in your local currency based on geographic location. If delivery is to the UK and the Europe, all prices shown include duties and taxes but exclude shipping. If delivery costs are applicable, they will be displayed during the checkout process. For customers outside UK and Europe, additional charges may apply.
Despite our best efforts, some products may be listed at an incorrect price due to a typographical error or systems error. We reserve the right to review and change product prices on the Website at any time without notice and we reserve the right to refuse or cancel any orders placed for products listed at an incorrect price, whether or not the order(s) has/ve been confirmed and your card/PayPal account charged. If your card/PayPal account has already been charged for such a purchase and your order is cancelled, we will issue a refund to your card/PayPal account (as applicable) in the amount of the incorrect price.
Payments are subject to authorization and validation checks done by the payment service provider. In the event that the payment service provider does not, for any reason, authorize or validate your payment, the relevant payment provider can notify you thereof, after which Uniform Standard shall cancel your order.
Retention of title
All products delivered to you remain the sole property of Uniform Standard until full payment has been received. Uniform Standard can exercise the right of retention when the consumer fails to fulfil a due and payable obligation, unless the shortcoming does not justify this retention.
Our returns policy entitles you to return items purchased from our Website for any reason within 14 working days of receiving your order. Products must be returned unused, unwashed or unaltered. They must be returned complete with all labelling, ticketing intact and sent in all the original packaging. To return an order please follow the return instruction which can be found online. Uniform Standard shall not bear the postage costs of returned orders unless otherwise agreed in advance by Uniform Standard.
We only accept returned products purchased from this Website only.
Returned products may no longer qualify for any discount or special offer associated with your original order.
Uniform Standard guarantees that its products meet the required commercial standards that are necessary for normal use. The following is not considered as normal use of any Uniform Standard products and therefore the following is not covered by our warranty:
- The natural breakdown of colours, finishes and materials through use over time.
- Excessive exposure to water and wet conditions.
- Excessive exposure to heat.
- Using our products for any sporting activities.
- Wilful damage, accident, negligence by you or any third party
- Use of chemicals or sharp object on our products.
- Alterations or repairs of our products by you or a third party.
- Neglect or improper storage of our products.
- Lack of care, cleaning and maintenance and not following wash & care instructions.
- Damage caused through impact, and wear against abrasive surfaces.
- Damage caused through improper or inadequate fit.
Complaints concerning defective product must be submitted to Uniform Standard as soon as possible and no later than one week after discovery thereof. You must return the defective product to Uniform Standard in accordance with the returns policy.
Uniform Standard will replace the product if, upon inspection, it is found to have a manufacturing defect, provided that the product is still available. If a product is not available and you don’t accept a similar product, Uniform Standard will at its own discretion provide you with a gift card for the same price or alternatively reimburse the price of the defective product plus all postage costs. Uniform Standard’s guarantee does not cover damages of a product if the damages are resulting from the actions or negligence of consumers.
Limitation of Liability
Without prejudice to any other articles of these Terms of Service, if a product fails to meet the specifications, your rights and Uniform Standard’s liability to you for any loss or damage arising in connection with your order shall be limited to the total price of your order.
In no case shall Uniform Standard, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Changes to our Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Unless otherwise stated, all text, images, photographs, descriptions, data, illustrations, 3D photogrammetry, graphics and other material (referred to as "Content") in this Website is protected by copyrights.
The Website is intended solely for your personal non-commercial use. Any use of our Website and its content for purposes other than personal non-commercial use is prohibited without the prior written permission of Uniform Standard. You may not modify, adapt, alter, distribute or create derivative works of or from this Website in whole or in part. Any use of the Content except as specifically permitted in these Terms is strictly prohibited.
All product designs are made by Uniform Standard, and all (photography) rights are reserved by Uniform Standard.
All comments, feedback, suggestions, ideas, and other submissions, submitted or offered to Uniform Standard on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, "Comments") shall be and remain Uniform Standard property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Uniform Standard of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.
The material displayed on this Website is provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of non-infringement. We do not represent or warrant that the functions contained in the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or other harmful components.
We do not make any warranties or representations regarding the use of the material on this Website in terms of its correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. the above limitations may not apply to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We endeavour to make all reasonable efforts to update our Website with the most accurate and most reliable information at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies and in this case, we make no representation or warranty, and offer no guarantees either express or implied that the content on our Website is accurate, complete or up to date. Any errors are wholly unintentional, and we apologise if erroneous information is reflected in price or availability.
In the event a Force Majeure event takes place our obligations under these general conditions will be suspended and the time for performance of our obligations will be extended for the duration of the Force Majeure event.
A Force Majeure event means an occurrence of which makes performance of your Agreement/order impossible, impracticable or unsafe: an act of God (including, without limitation, tsunami, wild fire, earthquake, hurricane, or other natural disaster), inevitable accident, strike or other labour dispute, war or threat of war, act of public enemy, act of terrorism or threats thereof, riot or civil commotion, national state of emergency, enactment, rule, order or act of any government or governmental instrumentality, failure of technical facilities, epidemic, pandemic, interruption in or substantial delay or failure of technical facilities, or failure or substantial delay of necessary transportation services, or any other event or condition beyond Uniform Standard’ reasonable control, as applicable.
Third Party Website Links
In an attempt to provide increased value to our visitors, we may choose various third-party web Websites to link to from the Website. However, even if the third party is affiliated with us, we have no control over these linked Websites, all of which have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practices or the content of such web Websites. These linked Websites are only for your convenience and therefore you access them at your own risk. None the less, we seek to protect the integrity of the Website and the links placed upon it and therefore request any feedback on not only this Website, but for Websites we link to as well (including if a specific link does not work).
You agree to indemnify, defend and hold harmless Uniform Standard and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
This Website its content and any contracts arising out of it are governed by and construed in accordance with English law. Any dispute or claim arising out of or in connection with these shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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