Orders can be returned within 14 days of receiving the items. The package may be opened to check the contents but the product and all the original packaging material must be returned in unused condition.

When trying on your sneakers please be careful not to crack or crease the leather upper especially at the front where the foot bends. Please try them on a soft surface like a carpet or rug so as not to damage the bottom of the outsoles.
We cannot offer a refund for sneakers that show signs of wear or if any of the original packaging is missing.

How to make a return 
Drop us an email at info@uniformstandard.com with your name and order number requesting a return and we will send you a unique Returns Authorisation Number (RAN) code and instructions on how to return your item. 

Please note return postage costs are not covered by Uniform Standard. To ensure the safe arrival of your return without delays or unforeseen customs or charges being levied by UK customs all our returns are handled by DHL. The cost of returning your package will be advised and will be deducted from your final refund. We will arrange a label for you to attach to your package and for DHL to pick up your sneakers at a time to suit you or alternatively you can drop your package off at over 6000 DHL service points. We will then process your return within one day of receiving.